Skip to Store Area:

MrCamper.com

0 items
My Account

Customer Service

Shipping & Delivery

Where? The Shipping Options are located on the lower right side of the Shopping Cart page, below the Cart Subtotal and above the Estimated Total. Only the options allowable based on the items selected in your cart will be available to you within the shipping options box. Price is also calculated based on the type/weight of the items within the cart.
Shipping Policy & Charges
Standard Ground (3-7 business days) within the 48 contiguous states. Total the ship weights of all items ordered (except for items with a symbol, see below) then find fee in chart below. Due to dimensions, weight or transportation requirements, items with a have a flat shipping charge. The amount shown next to the is for Standard delivery within the 48 contiguous states. Total the amounts shown for each item ordered multiplied by the quantity ordered of that item. These products are excluded from shipping offers except where noted.

Shipping Charges: For standard ground delivery within the 48 contiguous states

 

Total Shipping Wt. Shipping
Less than 2 lbs. $11.00
2 lbs. to < 5 lbs. $13.00
5 lbs. to < 10 lbs. $14.00
10 lbs. to < 20 lbs. $16.00
20 lbs. to < 30 lbs. $20.00
30 lbs. to < 40 lbs. $25.00
40 lbs. to < 50 lbs. $27.00
50 lbs. to < 70 lbs. $30.00
70 lbs. and Over Multiply Total Ship Wt. by $1.40

Shipping Discounts:


Where? If a special on shipping is in effect, a banner or advertisement will be displayed on the homepage. NOTE: Discounted shipping is offered at various times, and on each occasion it is offered is for a limited time only. Some restrictions apply, including, but not limited to, the following:
- Does not include Express Delivery or products with additional shipping charges.
- Good only when GROUND service is selected.
- Available on orders delivered within the 48 contiguous states
- Cannot be used in combination with any other offer .

International Shipping Policy


International shipping rates apply to all orders shipped outside the U.S. Any shipping discounts will not apply to orders shipped outside the continuous 48 states. Actual shipping charges will be calculated at the time of order and are to be paid by the purchaser. To inquire about or place an order, please call 1.877.484.2897. International shipments are not trackable. Brokerage fees, import tariffs, customs duties, customs clearance fees and value added taxes, as well as other local taxes, may apply to international orders and are assessed by customs authorities at the time of delivery. OutdoorBuys.com and it's affiliated websites do not calculate these fees at the time of order, and they are the sole responsibility of the purchaser. Please inquire with local customs authorities for more information regarding applicable fees. Return shipping costs are the responsibility of the purchaser on all returned orders. Refunds will be for the merchandise amount only. OutdoorBuys.com cannot refund any duties, taxes or fees paid on the order.*

Shipping charges displayed on your order are only estimates. Actual shipping charges will be negotiated with our preferred shipping company and will appear on your order. For accurate international shipping rates, you may place your order by phone at 1.877.484.2897. Recipients are responsible for paying all duties and taxes on international shipments at time of delivery.

Ordering

RECEIPT

Because most of our products are shipped directly from the manufacturer, we're unable to include a packing receipt or invoice with your shipment. We also realize that many of our orders are sent as gifts, so we don't want to disclose what you spent (or saved!). Thus, the order confirmation you received via e-mail serves as your official receipt.  If you need to obtain your order number, please call 1.877.484.2897

CANCEL OR CHANGE ORDER

We ship all orders as soon as possible. Because of this, all items that ship within 2 business days can't be cancelled once the item(s) have been purchased. For all items that ship in 3 business days or more, we will gladly ATTEMPT to process the cancellation, provided the order hasn't yet entered the shipping process.

If the item you want to cancel has already entered the shipping process, it can't be cancelled by you or by our Customer Care Center. However, you may return the item subject to that item's return policy.  In order to request a cancellation or change to your order, please call 1.877.484.2897.  As time is of the essence, it's best to call rather than email us. Thanks!

BACK ORDERED ITEMS

Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. It's totally worth the wait! If your order includes an item on backorder, you'll be notified by our Customer Care Center.

 

 

Payment, Pricing & Promotions

PROMOTIONS AND SPECIALS

We're happy to give our customers a break whenever we can, through special promotions and deals. When you sign up for our email list, you'll be sent occasional exclusive prices on our products, which you can take advantage of by entering promo codes provided.

Note that many of our products are already on sale and need no promo code. These special prices are indicated on product pages, so that you can see what you're saving!

We invite you to sign up for our email list and enjoy sneak peeks at new products, along with special promotions and sales.

 

Returns

PRODUCT GUARANTEE

We stand behind all of our manufacturers' product guarantees. Time frames vary from manufacturer to manufacturer, which include but are not limited to the replacement of defective parts, missing parts, or replacement of like items. Our products are guaranteed for standard use of the product in its intended environment.

RETURN POLICY

We believe in offering the Very Best ...Value, Quality and Selection. You may return unused items for a refund, or exchange within 90 days* from the date of purchase . Please include a copy of the receipt along with the unused product and original packaging. Click here to view our Return or Exchange directions.